According to an FBI complaint, Microsoft in 2012 discovered that an ex-employee had leaked proprietary software to an anonymous blogger. Fearing that could empower hackers, Microsoft’s lawyers approved emergency “content pulls” of the blogger’s accounts to track it down. Company investigators entered the blogger’s Hotmail account, then pored over emails and instant messages on Windows Live. The internal investigation led to the arrest on Wednesday of Alex Kibkalo, a former Microsoft employee based in Lebanon.
Although the move could be perceived as a breach of trust, Microsoft says it’s allowed to make such unilateral decisions. It pointed to its terms of service: When you use Microsoft communication products — Outlook, Hotmail, Windows Live — you agree to “this type of review … in the most exceptional circumstances,” Frank wrote.
Source: CNN Money